At King Elevators, we strive to deliver reliable and high-quality elevator products and services. This Refund & Cancellation Policy explains our practices regarding order cancellation, payment refund, and service-related changes.

1. Cancellation by Customer

• Installation or maintenance service orders can be canceled within 24 hours of booking by sending an email to support@kingelevators.com.

• After 24 hours, cancellations are subject to management approval and may involve a processing fee.

2. Cancellation by King Elevators

King Elevators reserves the right to cancel an order in cases such as:

• Unavailability of materials or technical staff

• Inaccurate or incomplete customer information

• Force majeure events (natural disasters, government restrictions, etc.)

In such cases, customers will be notified and eligible for a full refund.

3. Refund Policy

• Approved refunds will be processed within 7–10 working days to the original payment method.

• Refund timelines may vary depending on your bank or payment gateway.

• Partial refunds may apply for services already initiated or resources committed.

4. Non-Refundable Cases

Payments made toward completed installations, inspections, or customized product manufacturing are non-refundable.

5. Contact for Queries

For cancellation or refund assistance, please contact:

support@kingelevators.com

+91 9148502444/ 9538885942